House of Travel - Broadway

Name: House of Travel - Broadway
Address: 184 Broadway Ave, Palmerston North, 4410, NZ
Telephone: +6463500760

184 Broadway Ave, 4410, Palmerston North

+6463500760 [email protected]

Discover the perfect escape with House of Travel Broadway, a proudly local and award-winning travel agency nestled in the heart of Palmerston North’s Broadway Avenue. As a cornerstone of the Manawatu community, we blend genuine hospitality with world-class expertise, offering a personalized travel experience that prioritizes your dreams, safety, and satisfaction. Our team is not just a group of consultants; they are passionate travel experts with over 100 years of combined industry experience, ready to curate unforgettable journeys for every type of traveler.

Our credentials speak for themselves, highlighted by our receipt of the prestigious House of Travel Top Outlet Award for the Central Region in both 2020 and 2024, and our recognition as New Zealand’s number one brand for customer experience in the Kantar Customer Leadership Index. We believe that "Great Holidays Made Better Together," and we take immense pride in helping clients mark life’s most significant moments—from honeymoons and family vacations to solo adventures and milestone celebrations. Whether you are seeking a relaxing cruise, an action-packed tour, or a bespoke luxury retreat, our dedicated team, including seasoned senior consultants with over three decades of experience, ensures every detail is handled with care and precision.

At House of Travel Broadway, we go beyond booking flights and hotels. We build lasting relationships, offering honest advice, competitive quotes, and insider knowledge gained from our own extensive travels across dozens of countries. Our commitment to the local community is evident through our active support of local charities, schools, and sports clubs, reflecting our values of giving back and caring for those around us. Whether you need to book in-store, via video appointment, or through our efficient online channels, we are here to make your travel planning seamless, stress-free, and exciting. Contact us today to start planning your next great adventure with a team that genuinely cares about your journey.

Opening hours

sunday: (closed)
monday: 8:30-17h
tuesday: 8:30-17h
wednesday: 8:30-17h
thursday: 8:30-17h
friday: 8:30-17h
saturday: (closed)

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Photos of House of Travel - Broadway

Our comment from TraTraTravel about House of Travel - Broadway:

Exceptional Expertise and Personalized Attention

House of Travel in Broadway consistently earns high praise for its dedicated staff, including consultants like Karen, Brent, Reuben, and Kirsty. Travelers frequently highlight the team's ability to provide exceptional, knowledgeable service that simplifies the planning process. Clients appreciate having a single point of contact who is readily available to answer queries, ensuring a seamless experience from the initial inquiry to final booking.

Seamless Booking and Efficient Service

The agency is renowned for its quick response times and professional efficiency. Whether clients prefer face-to-face consultations or email correspondence, the consultants at House of Travel are adept at understanding specific travel needs. Many reviews note how the staff goes above and beyond to organize itineraries, making complex arrangements feel effortless. This efficiency is particularly valued by repeat customers who trust the team to handle their bookings with precision.

Trusted Guidance for Special Occasions

For significant journeys such as honeymoons and group trips, House of Travel provides tailored advice that exceeds expectations. Travelers have shared stories of consultants recommending unexpected additions, such as a river cruise, which enriched their travel experience. The agency's ability to handle last-minute changes and manage complications with confidence gives customers peace of mind, especially during uncertain times. This personalized approach ensures that every trip is unique and perfectly suited to the traveler's desires.

Personalized itinerary planning and tailored recommendations
Quick and clear communication across all channels
Specialized support for honeymoons and complex multi-stop trips
Efficient handling of bookings and last-minute adjustments

Inclusive and Patient Customer Care

A standout feature of House of Travel is its inclusive and patient approach to customer care. The staff is commended for their ability to explain complex travel details clearly and thoroughly, making them an ideal choice for first-time travelers or those who may need extra assistance. Reviews highlight the friendly and supportive nature of the team, which creates a welcoming environment for everyone. This commitment to excellent service and attention to detail has established House of Travel as a trusted partner for travelers seeking both reliability and a personal touch.